Company History

Originally founded as a local market research and strategy consulting firm, Kapa Research quickly expanded its operations internationally, earning recognition for its insightful analyses and data-driven solutions. Bolstered by strategic partnerships with esteemed institutions, Kapa Research established itself as a pioneering leader in the research industry.

Today, driven by a dedication to scientific rigor and cutting-edge technologies, Kapa Research remains at the forefront of innovation, continuously pushing boundaries to unveil real-time insights that shape the future for individuals, societies, and global markets.

From Greek Roots to Global Recognition

A 35-Year Legacy of Excellence

1990: Founding

Kapa Research was established by a group of young and dynamic research and consulting professionals, initially focusing on marketing and socio-political survey research within the Greek market.

Early 1990s: Expansion and Market Mastery

In response to the dramatic regime changes in Eastern Europe, Kapa Research expanded its operations significantly into the Balkan countries. During this period, Kapa Research provided strategic advice to major Greek companies seeking to penetrate emerging markets. In 1993, the company made history by conducting Greece’s first-ever exit poll during the repeat election of the second electoral periphery of Athens.

Mid-1990s: Innovating with New Survey Methods

Kapa Research solidifies its position as a prominent research firm in Greece, known for its meticulous methodologies and commitment to excellence while becoming the first company in the region to switch from face-to-face interviewing to telephone surveys and polling.

Late-1990s: Infrastructure Development and Crisis Response

Company infrastructure is being developed with the purchase of real estate and the creation of three call centers in Athens, Thessaloniki and the island of Crete. These facilities support the Greek government in managing the crisis of a devastating earthquake in Athens that summer. Over 100 thousand outbound calls are made in a period of 20 days to earthquake victims, instantly addressing their small and larger daily problems.

Early 2000s: Transitioning from Customer Service to Citizen Service

Kapa Research played a pivotal role in establishing Greece’s first citizen hot-line (1464) in collaboration with the Ministry of Interior, facilitating direct communication between citizens and various government agencies. This initiative laid the foundation for the groundbreaking Citizen Service Centers (ΚΕΠ) developed entirely by Kapa Research, introducing the innovative “one-stop-shop” concept in the public sector. This intervention has been widely recognized as one of the most successful state initiatives aimed at enhancing citizens’ daily lives.

Mid-2000s: Athens Olympics Support and Global Hellenism Research

In 2004, Kapa Research supported the Athens Olympic Games by developing an information “ask anything” hot-line (185) servicing foreign visitors in five languages (English, French, German, Spanish, and Russian). Following this, from 2006 to 2008, Kapa Research collaborated with Harvard’s Center for Hellenic Studies to conduct a groundbreaking global survey on the Greek diaspora, conducting 15,000 interviews across five continents using CATI, CAWI, and mail methods, with a second wave repeated in 2018.

Late-2000s: Establishing a New Research Center

In 2009, Kapa Research moves to a historic fully renovated building of the early-20th century, a landmark located across from the National Archaeological Museum of Athens, establishing its very own research laboratory.

Early 2020s: Global Reach & Strategic Partnerships

Building upon its domestic success, Kapa Research embarks on international expansion, entering markets across Europe, America, Asia, Africa, and Oceania. Additionally, it forms enduring partnerships with esteemed institutions such as the EU, the World Bank, the OECD, Harvard, and the London School of Economics (LSE).

Present: Strategic Vision for Global Leadership

Kapa Research is poised for continued success on the world stage, strategically focusing on global expansion and broadening its services and reach to remain agile and responsive to diverse client needs.

Our  Values

At Kapa Research, we recognize the pivotal role research plays in driving impactful decisions. That’s why we prioritize maximizing the value of your research investment. Our core values position us as your trusted partner, unlocking the data and insights you need to navigate complex challenges and shape a better future.

Efficiency & Transparency

We unlock valuable data insights for your business through a streamlined approach. By optimizing workflows with cutting-edge technology and automation, we minimize costs and ensure your research aligns with your budget. Clear communication is paramount, fostering a collaborative environment where we define a research scope tailored to your specific needs. This results in actionable data delivered efficiently, saving you both time and resources.

Agility & Adaptability

We drive continuous improvement through an agile methodology, allowing us to quickly test and adapt to changing project requirements and unexpected findings. This ensures that your research remains relevant and delivers actionable insights. We are constantly exploring new and more efficient research methods to ensure you benefit from the latest advancements in the field.

Accuracy & Risk Mitigation

We ensure the integrity of your research through meticulous data collection, implementing rigorous quality control measures, and multi-layered verification and validation procedures to guarantee data accuracy. By utilizing a diverse range of data sources, we minimize the risk of bias and ensure the robustness of your insights. Additionally, our de-risking strategies ensure even the most complex projects are optimized for success.

Our People

For over three decades, Kapa Research has been committed to nurturing sustainable growth—empowering our employees, serving our clients, and impacting the world. Our success story is written by remarkable individuals who transcend data, serving as agents of transformation, constantly evolving, and driving our journey forward.

Today, we stand as an international team of over 100 professionals, bolstered by a network of 1,000+ trained surveyors across Europe and beyond. United by a shared vision, we aim to redefine the landscape of global business decision-making.

Meet our Team

Maria Beatrice Agafitei

Research Associate

Vicky Assimakopoulou

Field Manager

Jasmine Athanasopoulou

Research Associate

Adnan Bogunic

Research Associate

Roberta Bordane

Research Associate

Dimitrios Borys

Research Associate

Anthee Carassava

Senior Research Associate

Sakis Charalampopoulos

Data Manager

Luminita Chatzikos

Research Associate

Annette Chukwauma

Research Associate

Nicole Coppinger

Research Associate

Justine Dantoc

Research Associate

Diana Dupel

People Manager

Filmawit Gebrehiwot

Research Associate

Vasileia Giavrouta 

Research Associate

Xanthi Giavrouta

Research Associate

Ewelina Gretkowska

Research Associate

Coralia Hadjiyannaki

Research Associate

Mariana Herron

Research Associate

Elli Ioannidi, PhD

Field Manager

Dimitrios Kalofotias

Research Associate

Christine Kloukiniotis

Research Associate

Evaggelia Kougkeli

Senior Data Associate

Natalia Kratina

Research Associate

Panagiotis Kyrgiannis

Research Associate

Costantinos Levadis 

Research Associate

Alexia Loukopoulos

Research Associate

Maria Malacha

Research Associate

Eleni Malandraki

Research Associate

Karim Meleka

Senior Research Associate

Panagiota Nakou

Research Associate

Nikolaos Palamiotis 

Research Associate

Lazaros Papatheodosiou 

Research Associate

Harry Papazafeiropoulos

Senior Research Associate

Kristian Paern

Senior Research Associate

Denia Pavlatou

Senior Data Associate

Chrysa Peponi

Research Supervisor

Constantina Perraki

Research Associate

Anita Racz

Senior Research Associate

Radmila Radakovic

Research Associate

Ronald Raven

Research Associate

Karina Rodriguez

Research Associate

Alexis Routzounis

Research Director

Eleftherios Routzounis

Operations Manager

Gerasimos Routzounis

Research Director

Debbie Sarelas

Research Associate

Iraklis Simopoulos

Research Associate

Marc Smith

Research Associate

Panagiota Syraga

Research Associate

Jolanta Szewczyk

Research Associate

Teodora Sziszkosz

Research Associate

Elzbieta Szymczak

Research Associate

Kamila Toczyska

Research Associate

Andreas Tokas

Research Associate

Rita Toth

Research Associate

Charalampos Tsolakidis

Research Associate

Jenny Tsouparopoulos

Research Associate

Georgios Vasileiadis

Research Associate

Christina Vasilopoulou

Research Supervisor

Christina Velentza, PhD

Senior Research Associate

Dimitrios Vernadakis

Research Supervisor

Monika Wierzganowska

Research Supervisor

Nikos Zarkadis

Senior Data Analyst

Career Opportunities

Inside Kapa Research

At Kapa Research, we place our people’s growth and well-being at the forefront. Our supportive environment nurtures your professional development, enabling you to excel while enjoying a harmonious work-life balance. Here, your role extends beyond mere data—you play a part in crafting a brighter future for our clients and society. With a firm commitment to inclusion, we value and respect every voice and perspective.

Join our Team

At Kapa Research, we’re always on the lookout for passionate and driven individuals who share our vision and wish to contribute their skills to a rapidly evolving and respected organisation.

Join us and be part of a team where you can grow, thrive, while making a difference.