What We Do
At Kapa Research, we boast a distinguished track record in large-scale primary data collection, household and enterprise surveys, market research, and public opinion polls. Through our comprehensive, integrated services that span the entire research cycle, we not only support evidence-based policymaking and program development but also assist businesses, organizations, and policymakers in making informed decisions tailored to their specific needs.
Our innovation thrives on cross-industry agility, driving us to pursue numerous projects annually and develop groundbreaking research methods and analytical tools. Fueled by the success stories and high satisfaction of our clients, we are committed to going above and beyond to deliver unparalleled results, precisely when they are needed most.
What we are brought in to solve
Delivering rigorous, verifiable research and strategic insights for complex institutional and business decisions worldwide.
Data built to be checked
Most institutional projects and corporate decisions depend on data that can be independently verified. The Enterprise Survey data we collect is published by the World Bank with the raw files attached, for any interested parties to scrutinize. The financial literacy indicators we produce enter an OECD benchmarking framework. The election projections we publish are measured against the count the same night. We design every study knowing it will be examined this closely.
Gathering knowledge from hard-to-reach experts and population groups
Chief executives with an hour to give. Sectoral experts and practitioners with valuable business intelligence. Health clinicians with very demanding schedules. Refugees with no fixed address. AI data center builders and operators specialized technical responsibilities. Shipowners during a shipping crisis. In the United States, 47,074 businesses were contacted to complete approximately 2,600 hour-long in-depth interviews with their top managers. Each of these groups requires a distinct combination of incentivizing, recruiting, screening, contact scheduling and refusal management to reach at scale.
Delivering comparable results across multiple countries
Comparability across markets is very important. We apply one protocol, one platform, one supervision structure and one set of quality thresholds in every market. During the pandemic we ran three follow-up B2B project waves across fourteen economies in fifteen languages and held 76% retention of the original firms.
Advising on how data translates into action
Collecting the data is often only the first half of the work. When a business or institution needs help turning findings into a decision, whether that means testing market entry options, shaping a policy recommendation or interpreting results, we provide research-based consulting alongside the fieldwork itself. We support local and international businesses by combining research design, data collection and advisory work in a single engagement.
Why Trust Us
At Kapa Research, our foundation is built upon delivering smarter research and superior service. Here’s what makes us stand out:
Proven Expertise in Large-Scale Projects
With a track record of successfully managing large-scale, international projects, our team excels in navigating the complexities of research endeavors, consistently delivering exceptional results.
Research of the Highest Integrity
We ensure superior, representative samples by dedicating ourselves to each study and safeguarding participant data according to global privacy regulations. Through meticulous panel selection, thoughtful questionnaire design, and daily data cleaning, we deliver accurate and reliable results you can trust.
Vertical Structure for Local Control
Unlike firms that rely on subcontractors, we maintain local control over data collection operations. This vertical structure ensures meticulous supervision of call centers, leading to higher response rates and minimized non-response, crucial for firm-level surveys.
Highly Experienced Interviewer Network
Our network comprises highly skilled interviewers and supervisors adept at handling reluctance and non-response. Their profound understanding of firm-level respondents’ concerns and time constraints enables us to effectively facilitate participation in enterprise surveys.
Strong Motivation & Commitment
We recognize the profound significance of the data we collect – it empowers the policy community and benefits the surveyed economy. This drives our unwavering commitment to maximizing response rates and data quality, ensuring the successful implementation of your project.
Cutting-Edge Technology and Methodologies
We leverage innovative technologies and research methodologies to enhance the efficiency and accuracy of our data collection and analysis processes. By staying at the forefront of industry advancements, we offer you insights that are not only comprehensive but also ahead of the curve, enabling informed decision-making and strategic planning.
How We Work
Research – Based Solutions
Unlock Real-Life Actionable Insights
Our research-based solutions are designed to provide businesses with actionable insights that drive growth and success. Our approach begins with a comprehensive understanding of your industry, target audience, and business objectives. We employ a mix of qualitative and quantitative research methods, including surveys, focus groups, interviews, and observational studies, to gather data from relevant stakeholders.
Our methodology involves rigorous analysis of collected data using advanced statistical techniques and industry-leading tools. We delve deep into market trends, consumer preferences, and competitor strategies to uncover valuable insights that inform strategic decision-making.
Research – Based Solutions
Unlock Real-Life Actionable Insights
Our research-based solutions are designed to provide businesses with actionable insights that drive growth and success. Our approach begins with a comprehensive understanding of your industry, target audience, and business objectives. We employ a mix of qualitative and quantitative research methods, including surveys, focus groups, interviews, and observational studies, to gather data from relevant stakeholders.
Our methodology involves rigorous analysis of collected data using advanced statistical techniques and industry-leading tools. We delve deep into market trends, consumer preferences, and competitor strategies to uncover valuable insights that inform strategic decision-making.
Methodology
Precise Research Design
Kapa Research has been designing research projects, both quantitative and qualitative, since 1990. From large-scale longitudinal surveys to ad-hoc, “overnight” polls on breaking political and social events. Our design capabilities include sampling and weighting design, questionnaire building, survey programming, data collection methods, and statistical analysis. We tailor our designs to our clients’ specific research questions, target populations, and areas of interest, knowing which strategies are most effective for each research goal while ensuring that our research is statistically rigorous and yields trustworthy results.
Representative Data
As people become more and more dynamic and occupied, difficult-to-reach audiences grow in numbers and toughen research design and management. Kapa Research has crafted new techniques and developed unique protocols to minimize participation refusals, drawing from experience with highly demanding data collection projects targeting GMI beneficiaries, asylum seekers in hotspots and c-level business managers in war-time Russia.
Actionable Analysis of Findings
As survey research evolves and polls multiply in quantity, the way to interpret collected data and how to incorporate results into your strategy has become one of the most puzzling parts in our field. The key is not to be detached from the outside world and get carried away by numbers. Kapa Research analysts remain empirically connected with actual living conditions, market and social realities, keeping a “safe distance” from cold figures, enriching their data analyses with real-life actionable takeaways and findings.
Large-scale Data Collection & Management
Harnessing Data for Strategic Advantage
Kapa Research specializes in large-scale data collection projects that help organizations harness the power of data to gain a strategic advantage. Our approach begins with a meticulous planning phase, where we define clear objectives, identify relevant data sources, and develop customized data collection methodologies.
We pride ourselves on our skilled workforce, which includes more than 1,000 trained survey professionals for our large-scale primary data collection activities (CAPI or CATI). For international face-to-face projects, we collaborate with a wide network of reputable local vendors with a proven track record in conducting targeted surveys and robust nationwide networks of enumerators. All field staff receive extensive training, adhering to the latest international standards and best practices for face-to-face, door-to-door, CATI, and CAPI interviewing.
Methodology
Large-Scale Data Collection Project Management
Our experienced team has a proven track record in successfully managing large-scale, internationally harmonized CAPI and CATI projects at household and firm levels. Our lean management structure enables us to identify and address issues promptly, maximizing productivity and fostering nimbleness and innovation in data collection. Unlike relying on subcontractors, we manage our operations locally in a vertical structure, ensuring close supervision of call center operations to achieve higher response rates and minimize non-response, especially in firm-level surveys.
Expert Network of Interviewers and Supervisors
We have built a highly experienced network of 1000 interviewers and supervisors with expertise in managing difficult cases of reluctance and non-response. They possess a deep understanding of respondents’ concerns and time constraints, enabling us to facilitate their participation in surveys effectively. Our network is constantly refreshed, while enjoying competitive compensation schemes, a healthy collaborative relationship with management, and work hours flexibility.
Clean Datasets
As survey research evolves and polls multiply in quantity, the way to interpret collected data and how to incorporate results into your strategy has become one of the most puzzling parts in our field. The key is not to be detached from the outside world and get carried away by numbers. Kapa analysts remain empirically connected with actual living conditions, market and social realities, keeping a “safe distance” from cold figures, enriching their data analyses with real-life actionable takeaways and findings.
Consulting Services
Expert Guidance, Strategic Solutions
At Kapa Research, our consulting services offer expert guidance and strategic solutions to help organizations overcome their most pressing challenges. Our approach begins with a comprehensive assessment of your organization’s goals, challenges, and opportunities. We work closely with key stakeholders to gain a deep understanding of your business and industry dynamics.
Drawing on our extensive experience and industry expertise, we develop tailored recommendations and strategic solutions to address your organization’s specific needs. Our consulting methodology is collaborative and iterative, ensuring that recommendations are practical, actionable, and aligned with your strategic objectives.
Whether you’re seeking to optimize processes, develop effective policies, or navigate market disruptions, our team of experienced consultants is here to help. From project inception to implementation, Kapa Research is your trusted partner in achieving your business goals.
Consulting Services
Expert Guidance, Strategic Solutions
At Kapa Research, our consulting services offer expert guidance and strategic solutions to help organizations overcome their most pressing challenges. Our approach begins with a comprehensive assessment of your organization’s goals, challenges, and opportunities. We work closely with key stakeholders to gain a deep understanding of your business and industry dynamics.
Drawing on our extensive experience and industry expertise, we develop tailored recommendations and strategic solutions to address your organization’s specific needs. Our consulting methodology is collaborative and iterative, ensuring that recommendations are practical, actionable, and aligned with your strategic objectives.
Whether you’re seeking to optimize processes, develop effective policies, or navigate market disruptions, our team of experienced consultants is here to help. From project inception to implementation, Kapa Research is your trusted partner in achieving your business goals.